Whilst we make every effort to safeguard our clients and their belongings, we cannot be held responsible for personal injury or loss due to events beyond our control. We also cannot be held liable for operations conducted by local contracted service providers.

Passengers should note that adventure travel involves higher than normal risk.

Travel Insurance is NOT included. We strongly recommend that passengers have their own travel insurance against illness, injury, loss/damage to personal belongings and not being able to travel on confirmed departure dates.

Your luggage will be transported for you by either Roadtrippers in the case of a Jeep trip or Motorvina in the case of The Top Gear Experience.

Please meet for the Jeeps in the lobby of the departure hostel at 9am and for The Top Gear Experience departure time is up to you, though we recommend no later than 10am.

All online bookings need to be confirmed and paid for in full 24 hours in advance. If not, Vietnam Backpacker Hostels will regard it as nonattendance. You will not be able to join the tour and will NOT be refunded.

Fees will be charged in event of booking cancellations

• 48 Hours - 30 Days: 25% of booking cost
• 24 Hours - 48 Hours: 50% of booking cost
• Within 24 Hours or no shows: 100% of booking cost

Terms & Conditions